Out of Hours

NHS 111

What is this about?

NHS 111 is now available 24 hours a day, 365 days a year and calls from both landlines and mobiles are free. The service is part of a national programme to make it easier for the public to access urgent health services.

Dialing 111 will get you through to a team of fully trained call advisers, who are supported by experienced nurses. They will ask you questions to assess your symptoms, and give you the healthcare advice you need or direct you to the right local service. The NHS 111 team will, where possible, book you an appointment or transfer you directly to the people you need to speak to. If they think you need an ambulance, they will send one immediately, just as if you had originally dialled 999.


If you need urgent medical care outside of normal surgery hours (between 6.30pm and 8am Monday to Friday) or weekends and bank holidays, please call 111. Our out-of-hours service is provided by Oxfordshire CCG. After 111 has triaged the call, they can arrange for you to see a local GP at Bicester Community Hospital.