Reception and enquiries
Reception and enquiries
How can we help you?
Getting help with
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Treatment Room
Treatment Room
Lets see what we can do…
Get immediate help with minor illnesses and injuries:
- Coughs
- Colds
- Headaches
- Flu
- Back pain
- Sprains
- Burns and scalds
- Animal bites
- Cuts and grazes
- Minor head injury
- Norovirus
- Cold Sores
If your condition is not listed here, please use this selector:
Pharmacists can also advise on minor illnesses and injuries:
Alternatively you can visit your nearest Minor Injury Unit:
Welch Way
Whitney
Oxfordshire
OX28 6JJ
Tel: 01865 904222
10.00am – 10.30pm
Marcham Road
Abingdon
Oxfordshire
OX14 1AG
Tel: 01865 904346
10.00am – 10.30pm
If you wish to get advice or see a Nurse or Doctor, please visit our Consulting Room.
Consulting room
Consulting room
How can we help you?
For Forms, Medicals, Test results and Certificates please visit Reception.
For Health reviews, including Asthma reviews and Smoking cessation please visit our Health Review and Assessment Clinic.
Call 111
Contact a Nurse
Contact a Doctor
Minor Eye Conditions Service (MECS)
Visit a Pharmacist
- No appointment necessary
- Many pharmacists have a confidential area
- Open till late and at weekends
Travel Room
Travel Room
How can we help you?
Vaccinations, medication and travel advice
Travel Assessment
We offer a full travel advice and immunisation service. If you are travelling abroad please complete and submit the travel form in plenty of time (we recommend 6-8 weeks) before your journey.
Do you need vaccinations?
Before you travel, it’s important to find out whether you will need vaccinations for the country you’re visiting. The following websites will help you.
Wellbeing Centre
Wellbeing Centre
Lets see what we can do…
Cruse Bereavement Care Oxfordshire
We offer one-to-one counselling sessions and friendship groups to people who are trying to come to terms with the death of others.
Cruse Oxfordshire works independently to give everyone, regardless of their situation or beliefs, unlimited time to face their problems.
Telephone: 01865 245398 (10am-1pm Monday to Friday)
Website: www.oxfordcruse.co.uk
Email: admin@oxfordcruse.co.uk
The Loss Foundation
The Loss Foundation offers in-person support in London and Oxford in the form of bereavement support groups and other supportive social events.
The Loss Foundation is the only UK charity dedicated solely to providing bereavement support following the loss of a loved one to cancer, whether that be spouses, family members, friends or colleagues.
Facebook: thelossfoundation
Twitter: @LossFoundation
Telephone: 0300 200 4112
Website: www.thelossfoundation.org
Oxford University Hospital Bereavement Service
The Bereavement Service offers practical and emotional support to the immediate family or next of kin of anyone who dies as a patient of the Trust, together with anyone who is bereaved and connected with the Trust.
Website: www.ouh.nhs.uk
Oxfordshire Sands
Oxfordshire Sands (Stillbirth and Neonatal Death charity) is dedicated to providing help and support for anyone affected by the tragic death of a baby. As a local branch of National Sands we support bereaved families across Oxfordshire including the areas covered by the John Radcliffe (Oxford) and Horton (Banbury) hospitals.
Facebook: oxfordshiresands
Telephone: 07513 295504
Website: www.oxfordshiresands.org.uk
Email: info@oxfordshiresands.org.uk
SeeSaw
SeeSaw provides grief support for children, young people and their families in Oxfordshire.
Telephone: 01865 744 768
Website: www.seesaw.org.uk
Email: info@seesaw.org.uk
Carers Oxfordshire
Carers Oxfordshire is a free service which offers information, advice and support to someone aged 18 and over, who is looking after someone aged 18 and over, living in Oxfordshire, who could not manage without this help.
Phone: 0345 050 7666
Website: www.carersoxfordshire.org.uk
Email: carersoxfordshire@oxfordshire.gov.uk
Carers UK
They’re here to make sure that no matter how complicated your query or your experience, you don’t have to care alone.
Telephone: 020 7378 4999
Website: www.carersuk.org
Islip Health Visitor
Our Health Visitor Angela Cooke is based at Islip and contactable through the surgery. She is trained in child health, health promotion and education and works mainly with children and families. She works Wednesday, Thursday and Friday but messages can be left on her answerphone on other days.
Telephone: 01865 841976
Childhood illness visual guide
Use this visual guide to help you identify common conditions and illnesses that may affect your child. Includes conditions such as measles, slapped cheek syndrome, chicken pox and warts.
Website: www.nhs.uk
Vaccination planner
Download a personalised vaccination calendar, which highlights the dates your child needs to have their vaccinations by.
Download from: www.nhs.uk
Community Connect
Community connect aims to help people by linking them with groups and activities in their local community. By joining in community activities people will be more active and reduce loneliness and isolation, meaning they feel better both mentally and physically.
Telephone: 0300 0040 0401
Website: www.canosn.org.uk
Email: info@communityconnect.me.uk
Community Action Groups Oxfordshire
The Community Action Group (CAG) Project consists of almost 60 groups across Oxfordshire, at the forefront of community led climate change action, organising events and projects to take action on issues including waste, transport, food, energy, biodiversity and social justice.
Website: cagoxfordshire.org.uk
Facebook: www.facebook.com/CAGoxfordshire
Twitter: twitter.com/CAGOxfordshire
Islip Medical Practice VPPG
If you are a registered patient at Islip Medical Practice, we would like to invite you to join our Virtual Patient Participation Group (VPPG).
DAAT Oxfordshire
Oxfordshire Drug and Alcohol Action Team
Commissioning drug and alcohol treatment and support services
for young people, adults, families and carers throughout Oxfordshire.
Telephone: 01865 328607
Website: www.oxfordshiredaat.org
Turning Point
Roads to Recovery is your countywide integrated alcohol and drugs service. We offer support to individuals throughout Oxfordshire from our full-time, dedicated recovery hubs.
Email: oxfordshire@turning-point.co.uk
Telephone: 0300 0134 776
Website: www.turning-point.co.uk
Al-Anon UK
Al-Anon Family Groups provide support to anyone whose life is, or has been, affected by someone else’s drinking, regardless of whether that person is still drinking or not. For some of our members, the wounds still run deep, even if their loved one may no longer be a part of their lives or have died.
Telephone: 020 7403 0888
Website: www.al-anonuk.org.uk
Drinkline
If you’re worried about your own or someone else’s drinking, you can call this free helpline, in complete confidence.
Telephone: 0300 123 1110
Drinkaware Online Tools & Apps
Online trackers and apps from Drinkaware to help you avoid harm from alcohol.
Download from: www.drinkaware.co.uk
One You Days Off - Mobile App
The One You Days Off app is a simple and easy way to track the days you drink alcohol and the days you don’t.
Download from: play.google.com
Download from: itunes.apple.com
Alcoholics Anonymous
Alcoholics Anonymous (AA) is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. The only requirement for membership is a desire to stop drinking.
Telephone: 0800 917 7650
Website: www.alcoholics-anonymous.org.uk
Email: help@aamail.org
Talk to Frank
If you have a problem with drugs Talk to Frank for friendly, confidential drugs advice.
Telephone: 0300 123 6600
Text: 82111
Website: www.talktofrank.com
Email: frank@talktofrank.com
TalkingSpace Plus
TalkingSpace Plus is a free NHS service for people living with depression or anxiety in Oxfordshire.
Telephone: 01865 901222
Website: talkingspaceplus.org.uk
Oxfordshire MIND
We’re here to make sure anyone with a mental health problem has somewhere to turn for advice and support. Oxfordshire Mind runs a wide range of services for anyone over the age of 16 who is affected by mental health problems.
Telephone: 01865 247788
Website: www.oxfordshiremind.org.uk
Rethink
Rethink provide expert, accredited advice and information to everyone affected by mental health problems.
Email: info@rethink.org
Telephone: 0300 5000 927
Website: www.rethink.org
Kooth
Free anonymous online chat for young people to discuss your mental health issues.
Website: kooth.com
Samaritans
Samaritans offer a safe place for you to talk any time you like, in your own way – about whatever’s getting to you. You don’t have to be suicidal. Call Samaritans free, 24 hours a day 365 days a year.
Email: jo@samaritans.org
Telephone: 116 123
Website: www.samaritans.org
Priory Wellbeing Centre Oxford (PRIVATE)
The Wellbeing Centre provides therapy and treatment for a wide range of mental health conditions and support is provided by fully accredited consultants and therapists, designed to help improve the quality of your personal or professional life. We provide the very best expert care with professionals who are flexible and dedicated.
Telephone: 0808 115 5211
Website: www.priorygroup.com
Oxford Cognitive Behavioural Therapy (PRIVATE)
Oxford CBT offers a range of Cognitive Behavioural Therapy solutions for people experiencing difficulties in their lives.
Email: info@oxfordCBT.co.uk
Telephone: 01865 920077
Website: www.oxfordcbt.co.uk
Oxford Health Community Diabetes Service
Our service covers the whole of Oxfordshire and is staffed by six Diabetes Specialist Nurses (DSNs) and three administrative staff. The DSNs all have formal qualifications in diabetes care and can prescribe medications.
Telephone: 01869 604091
Website: www.oxfordhealth.nhs.uk
Email: diabetes.education@nhs.net
National Diabetes Prevention Programme
NHS Diabetes Prevention Programme is here to support people at risk of developing Type 2 diabetes.
Website: www.preventing-diabetes.co.uk
View our information leaflets:
Carers Oxfordshire
Carers Oxfordshire is a free service which offers information, advice and support to someone aged 18 and over, who is looking after someone aged 18 and over, living in Oxfordshire, who could not manage without this help.
Phone: 0345 050 7666
Website: www.carersoxfordshire.org.uk
Email: carersoxfordshire@oxfordshire.gov.uk
Adult Social Care - Request an Assessment
If you need help due to:
- frailty because of old age
- a short-term illness or injury
- permanent, substantial physical disabilities
You can request an assessment through the adult social care team.
Telephone: 0345 050 7666
Website: www.oxfordshire.gov.uk
Age UK
Age UK is the country’s largest charity dedicated to helping everyone make the most of later life. We believe in a world where everyone can love later life and we work every day to achieve this.
Telephone: 0800 169 2081
Website: www.ageuk.org.uk
Silver Line
Free phone support for older people, 24 hours a day.
Telephone: 0800 4708 090
Website: www.thesilverline.org.uk
Dementia
Dementia UK offers specialist one-to-one support and expert advice for people living with dementia.
Telephone: 0800 888 6678
Website: www.dementiauk.org
Oxford University Hospitals: Maternity Services
Maternity services for Oxfordshire area.
Website: www.ouh.nhs.uk/women/maternity
Islip Midwives
Our midwife provides care and support for mothers during and after their pregnancies. She may be contacted Monday to Friday from 9am-4pm on:
Telephone: 01865 221696
At all other times, including weekends and Bank Holidays, please phone the Blenheim Group midwife:
Telephone: 01865 740204
OXPIP: Oxford Parent Infant Project
Our clinical team are specialists in parent-infant work. We focus on the relationship between parent and baby, observing the interaction to encourage the development of a strong and loving attachment. Parents get in touch for a variety of reasons which may include post natal depression, a baby that struggles to sleep or feed, anxieties about parenthood or a difficult birth experience.
Telephone: 01865 778034
Website: www.oxpip.org.uk
Email: info@oxpip.org.uk
Baby Buddy App
Baby Buddy is an award winning mobile phone app for new parents and parents-to-be, created by mums, doctors and midwives.
Download from: play.google.com
Download from: itunes.apple.com
Healthshare Oxfordshire - Joint, Back and Neck Pain
HealthshareOxfordshire provides musculoskeletal (MSK) physiotherapy and podiatry services with a full range of therapists and specialists in Oxfordshire. The right help when you need it for all your joint pain including back and neck.
Website: www.healthshareoxfordshire.org.uk
Safeguarding Children and Vulnerable Adults
If you have any concerns please do not leave it to someone else to do something, please speak to us!
Professionals have a duty of care to share relevant information with other professionals to ensure children and vulnerable adults are kept safe.
The Practice Safeguarding Lead is Dr Victoria Jepson
If Dr Jepson is not available, please do not delay sharing your concerns, you can speak to any of our staff or doctors.
Oxfordshire Sexual Health Service
Our Oxford clinic is a sexual health clinic offering a full range of Genitourinary Medicine (GUM) and contraception.
Telephone: 01865 231231
Website: www.sexualhealthoxfordshire.nhs.uk
Better 2 Know (PRIVATE)
STD Testing Clinic in Oxford.
Our private GUM clinics have appointments six days a week. We have a choice of appointments in Oxford to suit your requirements.
Website: www.better2know.co.uk
Address: Oxford Banbury Road, 3rd Floor, Mayfield House, 256 Banbury Road, Oxford OX2 7DE
Family Planning Association
They are a sexual health charity. They give straightforward information and support on sexual health, sex and relationships to everyone in the UK.
Telephone: 0300 1237123
Website: www.fpa.org.uk
Brook
Brook provides free and confidential sexual health and wellbeing services for nearly 250,000 young people UK-wide, each year.
Website: www.brook.org.uk
National Sexual Health Helpline
If you would like to talk to someone about a sexual health issue, you can call the national sexual health helpline. Your call will be treated with sensitivity and in strict confidence. The Sexual Health Helpline is open from 9am-8pm, Monday-Friday.
Telephone: 0300 123 7123
Website: www.nhs.uk/oneyou
Smoke Free Life Oxfordshire
We know that people have busy lives and that booking an appointment for things such as stopping smoking isn’t easy. That’s why, for the majority of our clinics, we do not offer appointments. You can drop in and see one of our approachable, fully trained advisors whenever you want, at our clinics across Oxfordshire.
Telephone: 01865 238036
Website: www.smokefreelifeoxfordshire.co.uk
Quit with help
Everyone has a different reason for quitting, get a personalised Quit Smoking Plan.
Website: www.quitwithhelp.co.uk
National Diabetes Prevention Programme
NHS Diabetes Prevention Programme is here to support people at risk of developing Type 2 diabetes.
Website: www.preventing-diabetes.co.uk
View our information leaflets:
Achieve Healthy Weight Loss Oxfordshire
The service has partnered with leading weight-loss providers Weight Watchers, Slimming World and Man V Fat to help people have healthier lifestyles by supporting a range of challenges. Achieve Healthy Weight Loss Oxfordshire services will include help with getting active, eating well and losing weight.
Telephone: 01865 338119
Email: hello@achieveoxfordshire.org.uk
Website: www.achieveoxfordshire.org.uk
Generation Games - Age UK Oxfordshire
Discover exercise and sport sessions for over 50s that run near you, as well as specialised classes (Parkinson’s, Falls prevention, MS)
Website: www.generationgames.org.uk
Oxfordshire Sport & Physical Activity
Working with partners we aim to provide physical activity opportunities to encourage people to move more often.
Website: www.oxspa.co.uk/getactive
Go Active Oxfordshire
GO Active, Get Healthy is a programme available specifically for people with diabetes and is able to help motivate and support you to become more physically active.
Twitter: @GAOxfordshire
Website: www.getoxfordshireactive.org
Weight Watchers
Meetings, Online or a little bit of both. We’ve got options and support, whatever your lifestyle.
Website: www.weightwatchers.com
Slimming World
You’ll find delicious recipe and menu ideas at your local group, along with all the help you need to get started and reach your target weight.
Website: www.slimmingworld.co.uk
Face-2-Face Youth Counselling
Free confidential Counselling service for people aged 13-19 in Oxfordshire run by the county council.
Telephone: 01993 892424 for new referrals, 01993 892420 for general enquiries
Website: oxme.info
Email: face2face@oxfordshire.gov.uk
Health Review and Assessment Clinic
Health Review and Assessment Clinic
Here we can help you monitor your condition
Health Reviews
Prescriptions and medicines centre
Prescriptions and medicines centre
How can we help you?
Local Pharmacies
- Islip Dispensary
01865 371666, Islip Medical Practice - Lloyds Pharmacy Inside Sainsbury’s
01865 847606, 289 Oxford Road - Parade Pharmacy
01865 373333, 18 The Parade, Oxford Road - Lloyds Pharmacy
01865 373174, 25 Oxford Road - Kidlington Pharmacy
01865 371471, Kidlington Health Centre - View more local pharmacies